FAQs

Below are the commonest questions we get asked about Personal Training with At Home Fitness.  If the answer to your question isn’t answered please do not hesitate to contact us via our contact page.
What does it cost?

To find the prices for your local trainer, click on the icon nearest to you which is on the map on the right hand side of this page.  The services and prices for each trainer are on their individual page.  You can also find this information by going into the Personal Trainer section.

Why choose At Home Fitness?

We have specialised in home-based training, developing and refining our techniques so our customers get the highest quality training. If you want a Personal Trainer at home you’ll struggle to find a more professional, more experienced or more successful trainer. Our programmes provide intensive support to help you get started, but as you gain confidence we will allow you to take greater control of your own training.

What areas do you cover?

At Home Fitness trainers each have a territory that they cover, which means once you start with a trainer you will stick with them and they can get to know you and how best to train you. We cover virtually all of the West Midlands and north Staffordshire. We also have Personal Trainers in Nottingham, Milton Keynes & north Bedfordshire, Bolton & Wigan and in south London.

Do I have to sign up for a minimum period/do I have to sign a contract/do I have to pay a membership fee?

No. The beauty of At Home Fitness is that you can choose to pay for sessions as and when you want them. You could just have one session to see if you like what we do and then walk away with no obligations or commitment. Even our Standing Order customers only need to give us a week’s notice to cancel their training and we give them up to a third off the cost of Pay as you Go sessions.

With our SIX WEEK PROMISE you commit to six weeks of training and receive an even greater discount and guaranteed success or your money back. However even with this package, if unforeseen circumstances stopped you from training you would be charged for sessions taken at the prevailing rate and be refunded any money outstanding.

I hate exercise and find the thought of it intimidating. Can you help me?

Believe it or not, even Personal Trainers don’t always feel like going to the gym! We understand that gyms, exercise classes and sports clubs can be intimidating places. Everyone else seems to know what they’re doing and be impossibly fit, whilst you feel confused and out of place.

That’s why we set up At Home Fitness. We train in the privacy of your own home and we help you take the first steps towards fitness at your pace. We don’t shout at people or force them to do exercises they are uncomfortable with. We have enough experience and expertise to find exercises that suit you and help you succeed.

What is the Six Week Promise?

This is our introductory package which the vast majority of our customers use to get a ‘kick-start’ to their training. It promises improvements or your money back, subject to the terms and conditions being met. After the Six Week Promise most customers carry on with one or two sessions per week at the Standing Order prices. Go to the Six Week Promise page to find out more.

What qualifications do the Personal Trainers have?

All our trainers are fully qualified Personal Trainers with a nationally recognised level three qualification. They also undergo regular in-house and external training to keep their knowledge up to date and develop their training skills. All our trainers are members of the Register of Exercise Professionals (REPS) and accredited by them as level three instructors. REPS was set up by the fitness industry to safeguard the health & interests of people who use exercise instructors, trainers and teachers. For more information go to: www.exerciseregister.org

Are the Trainers Insured?

Yes. All trainers have at least £10 million public liability insurance.

What other safeguards do you take?

All our trainers have had CRB (criminal record) checks performed when they join us. We also take references.

Do you need to be reasonably fit to start a Training Programme?

No. We will ask you to fill out our brief medical questionnaire to asses your general medical condition and if needed we may ask you to consult your GP before starting. At your first session we will do a series of health and fitness tests designed to determine your starting fitness levels so we can start your training at the right intensity for you.

Your programme will be designed exclusively for you; we DO NOT use a ‘one size fits all’ standard programme. We will help you to meet the goals you set at the pace that is right for you.

Do I need to own any fitness equipment?

No. We bring everything you need for your workout to each session. If you already have some of your own equipment we can integrate that into to your programme and help you get the most out of it. You will also get some starter equipment in your Joining Bag.

Do you offer any discounts?
  • The Six Week promise package includes a generous discount on regular session prices.
  • We offer a 10% discount to full-time students (with a valid NUS card).
Can I buy At Home Fitness products as a gift for someone else?

Yes. If you want to arrange a special package for someone as a gift then give us a call and we will create something to fit your budget with special savings.

Our number is 0800 977 4154.
Why do I need to get fit?

Taking regular exercise has been proven to help you live longer and also have a better quality of life. Exercise helps fight stress, depression, obesity, heart disease and many other ailments.

Strength training has also been proven to combat osteoporosis so we will incorporate some light strength training into your programme. At Home Fitness programmes are designed to fit your lifestyle and achieve your goals, whatever they are.

Can I train with a friend?

Yes. Training with a friend or partner can make exercise more fun and with At Home Fitness pricing, is cheaper as well. We will work with groups of up to three people providing there is space in your home. Prices start at just £16 each per session.

Are there any hidden costs?

No. You either buy the Six Week Promise package or set up a monthly standing order to get continuous discounts. We do offer ‘Pay as you go’ training but this is more expensive and depends on trainer availability.

Is it cheaper to join a big gym?

Probably not! If you already have a gym membership then ask yourself how often you go and are you making the improvements you want? If you can answer “regularly” and “Yes” then congratulations – you probably don’t need our help. If you can’t, then you need to try something different. If you want to get Personal Training at the gym you will have to pay for your PT sessions on top of your gym membership. Our PT prices are competitive with most Trainers out there and with our discount options probably cheaper.

You also avoid extra gym membership charges. So we can say fairly confidently that we will be a better value and more successful option in most cases. In a quick sample we did across the big chain gyms, our Standing Order clients paid on average £9 less per session. Based on two sessions per week and avoiding a gym membership meant they saved a further £300-£500 per year.

I hate running. Will I be made to do it?

Our programmes are written individually for each client. If there is something you don’t like we will try our very best to find an alternative. We aim to be as flexible as possible so you enjoy your sessions and get the best results.

Which Organisations are you recognised by?

All our trainers are accredited by the Register of Exercise Professionals (REPS) which is the professional body for people in the fitness industry. We are also accredited by Bupa and recognised by many of the leading Personal Training organisations in the UK such as UKPersonalTrainers.com and the National Register of Personal Trainers.

What is your cancellation policy?

Standing Order payments-We ask customers to give us 24 hours notice if they need to cancel a session.  Giving less than 24 hours notice may lead to forfeiture of session.  If 24 hours notice is given then the customer will receive a credit voucher to re-schedule their session.

The voucher is valid for three months and for as long as a Standing Order is operational.  There are slightly different terms for the Six Week Promise package.  They can be found on the Six Week Promise page.